Terms of Service

Discera is a marketplace that connects students and parents with independent tutors in India. We are not a school and we do not employ tutors — tutors are independent professionals who set their own rates and availability. Discera facilitates discovery, scheduling, payment, and live video sessions between students and tutors.

• You must provide accurate information when creating an account.
• Students under 18 may use Discera only with a parent or guardian's account linked, and no paid session can be booked until that parent has explicitly confirmed consent.
• Tutors must be at least 18 years old and are subject to profile review before appearing on Discera and before receiving any payout.
• You're responsible for keeping your account credentials confidential.

• When a student books a session, payment is collected upfront through Razorpay before the session is confirmed.
• The price shown to a student includes Discera's platform fee on top of the tutor's rate.
• If a payment fails, the booking is not confirmed and nothing is charged.
• Tutors are paid out for completed sessions once our payout process is active for their account; payout timing and method are described separately during tutor onboarding.

If a tutor fails to show up for a confirmed session, the student is entitled to a full refund. If a student fails to show up, the tutor may still be compensated at Discera's discretion, consistent with the cancellation terms shown at the time of booking. Contact us to report a no-show or dispute a charge.

• Sessions must be conducted professionally. Harassment, discrimination, or inappropriate conduct toward any user is prohibited and may result in account suspension.
• You may report a concern about any session directly from your dashboard; reports are reviewed by our team.
• Discera does not permit tutors to solicit payment outside the platform for sessions arranged through Discera.

Tutors are independent contractors, not employees, agents, or partners of Discera. Discera does not control the content or quality of a tutor's teaching and does not guarantee learning outcomes. Tutors are responsible for their own tax obligations arising from income earned through Discera.

Discera provides the platform on an "as is" basis. To the maximum extent permitted by law, Discera is not liable for indirect, incidental, or consequential damages arising from your use of the platform, including the conduct of another user. Nothing in these terms limits liability that cannot be limited under applicable Indian law.

We may suspend or terminate an account that violates these terms, poses a safety risk, or is used fraudulently. You may close your account at any time by contacting us.

We may update these terms as Discera evolves. We'll update the date at the top of this page when we do, and material changes will be communicated to users in advance where practical.

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts of India.

In accordance with applicable Indian law, grievances or complaints about content or conduct on Discera can be directed to our grievance officer at grievance@discera.in. We aim to acknowledge complaints promptly and resolve them within the timeframes required by law.

Questions about these terms can be sent to support@discera.in.